Shipping & Returns
We offer FREE UPS Ground Shipping to all states except Hawaii and Alaska if your product total is $100.00 or more. For shipping rates to Alaska and Hawaii, please contact us.
Please allow up to two business days for us to process your order. You will receive an email notification and tracking information when your order ships.
If you are in need of expedited shipping by way of UPS 2Day or UPS Overnight, please contact us and we’ll be in touch about the additional charges.
We apologize for any inconvenience, but at this time we can not deliver to P.O Boxes. But we're working on it.
We can ship anywhere in the world. Please contact us for rates outside continental USA.
If you would like to make a return, please contact us. Our team is dedicated to helping you.
You may return most new items within 30 days of delivery for a refund on the cost of the product. Shipping charges are non-refundable. We will pay the return shipping costs if the return is a result of our error, i.e. you received an incorrect or defective item, etc. Otherwise, the customer is responsible for return shipping cost.
For those customers with 'free shipping' making returns - the actual cost of shipping will be deducted from your refund. We will provide shipping cost documentation upon request.
Please ensure that your return is securely packed in the original materials. We cannot issue a refund for items that break during their return trip to us due to insufficient packaging or technique.
Refunds are applied to the original method of payment. Please allow up to two billing cycles for a credit or debit card refund to appear on your statement.
A Special Note About Tax
We are located in Pennsylvania, which is an origin-based sales tax state. If you are shipping to an address within the state of Pennsylvania we are obligated to charge 7% sales tax. Taxes are estimated and will be updated during checkout based on your billing and shipping information.